Family Agreement Guide
This page is the heart of your Family Agreement. It is where your family’s shared decisions come together in one place. Think of it less like a contract and more like a promise you make to each other — one that is built on care, respect, and understanding.
The aim is not to get everything “perfect” in one sitting. It’s about starting a meaningful conversation, making thoughtful choices together, and creating something you can return to as your family grows and your online world changes.



Family Agreement – A gentle guide for families
This page is here to help your family slow down, talk together, and think carefully about life online. It isn’t a test, a checklist, or a set of rules handed down from adults to children. It’s a shared conversation, where everyone’s thoughts and feelings matter.
Creating a Family Agreement is about connection as much as it is about safety. When we listen to one another, we build trust. When we agree on things together, boundaries feel clearer and kinder. Choose a time when you can sit comfortably, without rushing, and invite everyone to speak openly.
Let’s begin understanding your online world together
Start by looking at your home as a whole and listing all connected devices you use as a family. This might include phones, tablets, laptops, games consoles, smart TVs, smart watches, or smart speakers.
Make it clear that your Family Agreement applies to all of these devices, not just the ones children use. This helps everyone see that online safety is something the whole family shares.
Next, talk about any rules you already have around technology. Some families might already have limits on screen time, devices in bedrooms, or certain apps. Decide together which of these feel helpful and should stay, and which might need to change.
Then, keep things light by asking what everyone enjoys most online. This reminds children that the agreement isn’t anti-technology. It’s about helping them enjoy it in a way that feels safe, balanced, and positive.
Finally, make a simple list of the games and apps everyone uses most. This gives you a clear picture of your digital world as a family.
Pixel’s Time Management Check-In – Finding balance
This section invites you to think about how technology makes you feel.
Talk together about what it feels like when you’ve been online for too long. Children might notice tired eyes, a busy mind, or feel a bit grumpy. Adults might notice distraction or difficulty switching off.
Explain gently that taking regular breaks helps our brains and bodies reset. Agree together that screens will stop at least two hours before bedtime so everyone has time to wind down and sleep well.
If anyone feels like they sometimes use technology too much, frame this kindly. The goal isn’t blame, it’s support. You might agree that if this happens, the family will help each other notice and take a break.
Fizz’s Sharing Safety Rules – Protecting ourselves online
Inspired by books, this section brings the lessons from Take Care Before You Share and Pixels Password Puzzle into real family life.
As you talk through these questions together, you’re helping children practise the same safe-sharing skills Fizz learns in the stories. Reading the books alongside this activity helps children understand why these rules matter, not just what they are.
Use the prompts below to guide calm, supportive conversations.
Privacy Settings — Fizz’s “Close the Gate” Lesson
In the story, Pixel's Password Puzzle, Fizz learns that sharing doesn’t mean sharing with everyone. Talk about privacy settings and explain that they’re like closing a garden gate to protect your space. This helps children see that privacy is about safety and choice, not secrecy.
Passwords — Pixel’s Top Tip from the Story
Pixel reminds Fizz that strong passwords are like secret keys that only she should have.
Pixel's Top Tip: Use three random words only you would think of.
Practise making silly password phrases together to turn learning into a fun challenge.
Live Posts & Quick Sharing — Fizz’s “Think Ahead” Moment
In Take Care Before You Share, Fizz learns that things shared online can spread quickly, she realises it’s important to think first. Talk about live videos or disappearing messages and gently explore what children think happens after something is posted. Help them understand that even quick posts can last longer than we expect.
The Family Sharing Check — Fizz’s Rule to Remember
Just like Fizz, agree on a simple rule you’ll use before posting anything:
-
Is it kind?
-
Is it true?
-
Would we be happy for everyone to see it?
Reading the books first helps children connect these questions to real situations, making the rule easier to remember and use.
Tip for families:
Keep the books nearby while you fill this out together. When children can see the same ideas in a story and in real life, the message feels clearer, safer, and easier to follow.
Content – Making thoughtful choices
Here, you decide together how you will choose what to watch, play, and share.
Talk about how you will handle content that feels unreliable, misleading, or upsetting. Agree that it’s okay to question what you see and to check with a trusted adult.
Discuss how you will avoid overspending on apps and games. You might decide that all purchases must be approved by a parent, or that you will set clear spending limits in advance.
The aim is to help children understand that online choices have real-world impact, while still feeling supported rather than restricted.
Communicating online – Being kind and safe
This section focuses on relationships.
Talk about who it is okay to chat and play with online. Some families may decide this is only friends and family they know in real life, while others may feel comfortable with wider online communities under adult supervision.
Discuss how to stay safe when talking to others. This includes being polite, not sharing personal details, and trusting your instincts if something feels uncomfortable.
Also, talk about how to look out for friends online. Being a good digital citizen means stepping in, reporting concerns, or getting help if someone is being unkind or unsafe.
If things go wrong – Knowing what to do
This is one of the most important parts of your agreement.
Make sure everyone knows that if something online makes them feel worried, confused, or upset, they can always talk to a trusted adult without getting into trouble.
Agree clearly who that person will be in your family.
Take time to look together at where the block and report buttons are in your most-used apps and games, so children know how to use them if needed.
Be very clear that no one should ever share photos, personal information, or agree to meet someone they only know online. If this happens, the family will handle it together calmly and safely.
Final thought – Keeping your agreement alive
End your conversation by deciding what you will do if someone breaks the agreement. Try to focus on repair and learning rather than punishment.
Also, decide when you will review your Family Agreement. Families grow, technology changes, and your agreement can evolve with you.


Our Agreement - Writing your shared promises
This space is for your family’s main agreements about technology and online life.
Before you write anything down, take a moment to talk together. Ask open questions such as:
-
What feels important to us about being safe online?
-
What helps our family feel calm and connected?
-
What do we want to protect in our home?
-
We agree to be kind online and offline.
-
We agree to take breaks from screens when we need them.
-
We agree to talk to each other if something feels wrong.
These statements help children understand that the agreement is about values, not just rules.
Remember, this is a shared document. Encourage everyone - including children - to suggest ideas. When children feel included, they are far more likely to take the agreement seriously.
Who is responsible for this? - Sharing the care
This section is about teamwork.
Talk together about who will look after different parts of your agreement. You might decide that:
-
A parent or carer will manage privacy settings and app purchases.
-
Children will be responsible for asking before downloading new games.
-
Everyone will take responsibility for speaking up if something feels uncomfortable online.
By sharing responsibility, you are teaching children that online safety is something they are an active part of, not just something adults control.
It also helps avoid misunderstandings later, because everyone knows their role.
What happens if someone doesn’t follow the agreement? -
Repair, not punishment
This is an important conversation to have before anything goes wrong.
Encourage your family to think about fair and kind responses rather than punishments. You might agree that:
-
The first step will always be a calm conversation.
-
If needed, there may be a short break from a device.
-
The focus will be on learning what went wrong and how to do better next time.
Frame this as a chance to repair, not to blame. Mistakes are part of learning, especially when it comes to navigating the online world.
Make sure children understand that if something serious happens - like being upset or approached by someone online - they will always be supported, not punished.
Date and Review Date - Letting your agreement grow with you
Write today’s date so you remember when you made your agreement.
Then choose a review date together. This might be in three months, six months, or after a big change such as getting a new device.
Explain to children that this isn’t because the agreement “expires,” but because families change, children grow, and technology evolves. Your agreement should evolve too.
Signatures - A shared commitment
When everyone signs, it shows that each person has been listened to and has agreed to take part.
You might treat this as a small, meaningful moment - perhaps signing together at the table, or making it feel special by sitting with the document as a family.
Remind children that their signature doesn’t mean they must never make mistakes. It means they are part of the team.
